Ensuring the Extension is Correctly Enabled

To ensure the extension is correctly installed and enabled, please follow the steps below:

1. Type chrome://extensions into the address bar

2. See if Mindko appears on the list of extensions and if the switch next to the extension is blue:

   

3. If Mindko is not on the list of extensions, please visit this page to add it to your browser.

Ensure that Mindko is enabled

1. Click on the Mindko icon in your browser's toolbar
2. Ensure that the toggle for "Enable Mindko" is blue

To resolve this issue, follow the instructions below:

If you are logged in to your Mindko account at Mindko.com, but the issue persists, right-click the C icon in the browser's toolbar, click This Can Read and Change Site Data, and check the box next to On All Sites:

Then, please restart your browser and check if the issue persists.