Ensuring the Extension is Correctly Enabled
To ensure the extension is correctly installed and enabled, please follow the steps below:
- Type chrome://extensions into the address bar
See if Mindko appears on the list of extensions and if the switch next to the extension is blue:
- If Mindko is not on the list of extensions, please visit this page to add it to your browser.
Ensure that Mindko is enabled
- Click on the Mindko icon in your browser's toolbar
- Ensure that the toggle for "Enable Mindko" is blue
To resolve this issue, follow the instructions below:
If you are logged in to your Mindko account at Mindko.com, but the issue persists, right-click the C icon in the browser's toolbar, click This Can Read and Change Site Data, and check the box next to On All Sites:
Then, please restart your browser and check if the issue persists.